Privacy Policy

Type of Data Processed

Browsing data
Browsing this website and/or at certain sections of it may involve the collection and further processing of User data by the Data Controller.

In fact, during connection, the computer systems and software procedures responsible for the operation of the site automatically administer and/or acquire certain personal data whose transmission is implicit in the use of Internet communication protocols (such as, merely by way of example, the so-called "cookies", "IP" addresses, domain names of the computers used by users who connect to the site, the addresses in "Url" notation of the resources requested, the time of the request to the server) and other parameters relating to the User's operating system and computer environment.

This is information not associated with identified individuals that is used for the sole purpose of monitoring the proper functioning of the site.

Data voluntarily provided by the User
Filling out the appropriate Form on the site also involves the collection and subsequent processing of the User's Personal Data (first and last name, e-mail address).

Method of processing
Data collected while browsing this website and/or as a result of filling out the Form are not subject to dissemination, nor to any fully automated decision-making process, including profiling.

Purposes and Legal Basis of Processing
According to the needs expressed from time to time by the User by accessing this website and/or its special sections, the purposes of the processing of the data collected and its legal basis are indicated below.

The User's Personal Data, may be processed only upon manifestation of explicit and voluntary consent, for the following purposes:

  • Correct and complete management of the request made by filling out the relevant Form on the website.
    In relation to this purpose, consent must be given at the time of submission and may be revoked at any time by sending an email to the Data Protection Officer.
    In this case, the processing of data is optional and the legal basis for such processing is represented by Article 6, letters a) of EU Reg. 679/2016.

In addition, the User's Personal Data may be processed, without the need for manifestation of consent, for the following purposes:

  • Navigation on this website;

  • Management and execution of legal requirements (accounting, administrative, tax nature, etc.);

  • For the management of litigation also in the preparatory stages of its possible establishment, as well as for the establishment of liability in case of hypothetical computer crimes to the detriment of the site, with additional methods and purposes related to the maintenance of the systems.

In this case, data processing is mandatory and the legal basis for processing is Article 6 (b), (c) and (f) of EU Reg. 679/2016.

Data retention

Data acquired during browsing are kept for the time strictly necessary to fulfill their purposes and, therefore, are deleted immediately after processing.

Data acquired for the handling of disputes and possible litigation, are retained for as long as strictly necessary for this purpose and, in any case, no longer than the applicable statute of limitations.

This is without prejudice to all cases in which the retention of such data for a subsequent and further period is, required by the competent Authorities or pursuant to law or regulation.

Disclosure of personal data

Personal data collected while browsing this website can be accessed by:

  • Legal entities or individuals acting as external data processors, performing outsourced activities on behalf of the Data Controller (including but not
    limited to entities entrusted with support, communication, marketing, IT service providers, Site operators, electronic platform operators, partners, lending institutions, firms
    professionals);

  • Employees and/or contractors of external data controllers who, acting under their direct authority, must be authorized to process Personal Data and be committed to confidentiality;

  • Employees and/or contractors of the Data Controller duly trained and committed to confidentiality.

Rights of Users

Each User, with reference to the personal collected while browsing this website, may at any time exercise the right of access (15 of EU Reg. no. 679/2016); the right to rectification (art. 16 EU Reg. no. 679/2016); the right to erasure (art. 17 EU Reg. no. 679/2016); the right to restriction of processing (Art. 18 EU Reg. n. 679/2016); the right to data portability (Art. 20 EU Reg. n. 679/2016); the right to object (Art. 21 EU Reg. n. 679/2016); and the right to withdraw any consent given (Art. 7 EU Reg. n. 679/2016).

To exercise these rights, an email must be sent to the Data Protection Officer.

Each User also has the right to lodge a complaint with the Data Protection Authority (Art. 77 EU Reg. no. 679/2016) or to take legal action in the appropriate courts (Art. 79 EU Reg. no. 679/2016).

Child protection

Minors under the age of 16 years in the absence of the consent of those exercising parental responsibility may not confer data by browsing this website. The Data Controller invites all those who exercise parental responsibility over minors to inform them about the safe and responsible use of the Internet and the Web.

The Data Controller, in any case, is not responsible for determining the age of Users, but reserves the right and may verify the veracity of the information provided.

Privacy Policy Changes

The Data Controller reserves the right to change, add, or remove portions of this Privacy Policy at its discretion, at any time, including in correlation with changing legal requirements.  

Users are expected to check periodically for updates.

In order to facilitate such consultation, the date of the last update is given at the bottom.

Use of this website after the publication of the changes will constitute acceptance of the changes.

Last updated 20.03.2023

This section explains the Privacy Policy regarding the processing of personal data accessible from the home page www.lachartreuseluxurysuites-parma.com

This Privacy Policy does not extend to other websites that may be reached through links, nor to banners, or other forms of advertising, social network platforms owned by third parties, for the use of which the Data Controller assumes no responsibility suggesting, in any case, to view the privacy policies of all parties with whom you come into contact before communicating data and/or personal information.

Identity and contact details of the Data Controller
The Data Controller is Luisa Franchi (c.f. FRNLSU47R42I845O and p.iva 03090760343) with registered office in Galleria Polidoro, 7, 43121 Parma, mail
prenotazioni@lachartreuseluxurysuites-parma.com